Infra - Customizing Customer Portal (INFCCP)

This one day course is suitable for anyone who needs to learn how to customize the look and arrangement of fields for a Customer Portal implementation.

To understand the content and successfully complete this course, a student must have a suitable knowledge base/skill set. The student must have an understanding of HTML style sheets and FrontPage to successfully complete this course.

A list of specific prerequisite courses can be found in EMC Education Services Learning Management System.

Infra is built using web standard languages, making customizations easy to perform inhouse. In this one-day course, technical specialists, system administrators, or officers responsible for customization will learn how to customize the look and arrangement of fields for a Customer Portal implementation.

Upon successful completion of this course, participants should be able to:

• Configure and administer the Customer Portal
• Modify templates using hidden fields
• Create multiple custom templates
• Customize the URL links in the Customer Portal
• Generate dropdown lists on Portal pages from live data
• Rebrand the Customer Portal

Modules

These modules are designed to support the course objectives. The following modules are included in this course:

• Introduction to the Customer Portal
• Template Modification
• Custom Templates
• Live Data Population
• Customizing Table Data
• Customer Portal Rebranding

Labs

Labs reinforce the information you have been taught. The labs for this course include:

• Using Hidden Fields
• Hardcoding and Mandatory Fields
• Customizing the Log an Incident Portal Screen
• Live Data Population
• Customizing Table Data
• Rebranding the Customer Portal

Assessments

Assessments validate that you have learned the knowledge or skills presented during a learning experience. This course includes a check for understanding at the end of each module along with review questions.